Q: What is Frost Flex?

A: Frost Flex is a reusable hot & cold therapy wrap designed to relieve joint pain, reduce inflammation, and support faster recovery. It can be frozen for cold therapy or microwaved for heat therapy.

Q: How do I use it for cold therapy?

A: Place Frost Flex in the freezer for at least 2 hours. Once cold, wrap it around the affected area using the adjustable straps. Do not apply directly to bare skin — use over clothing or a towel if needed.

Q: How do I use it for heat therapy?

A: Microwave it for 30–60 seconds depending on your microwave's power. Test the temperature before applying. If needed, reheat in 10-second intervals. Always follow safety guidelines to avoid burns.

Q: How long does it stay hot or cold?

A: Frost Flex provides up to 20–30 minutes of therapeutic temperature, depending on ambient conditions and usage.

Q: What areas of the body can I use it on?

A: Frost Flex is designed to be flexible and adjustable. It works great on knees, elbows, shoulders, back, and more.

Q: Is it safe for daily use?

A: Yes! You can use Frost Flex multiple times a day. Just allow the wrap to return to room temperature between sessions.

Q: Can I wash it?

A: The exterior can be wiped clean with a damp cloth. Do not machine wash.

Q: Who is this product for?

A: Perfect for weightlifters, athletes, people with arthritis or chronic joint pain, or anyone recovering from injury.

Q: What’s your return policy?

A: We offer a 30-day satisfaction guarantee. If you're not happy with your Frost Flex, contact us and we’ll make it right.

Q: How long does shipping take?

A: Orders are processed within 1–3 business days. Shipping times vary by location, but most orders arrive within 7–15 days.